Ninyes privacy policy

We have compiled this privacy policy to provide our online visitors and customers ("customers" or "you") with open information about the privacy of this website.

The purpose of this privacy policy is to answer the following questions:

  • What personal information do we collect when you browse or shop on this site?

  • How do we use, store, and share your personal information?

  • Use of cookies on this site

  • What are your privacy rights and how they can be used?

  • How to contact us

Please note that this privacy policy only applies to the processing of personal data carried out by Ninyes Oy as the data controller in connection with the maintenance of this website and online store. This privacy policy may be updated from time to time. We will notify you of significant changes in advance on our website. You can find the last update date at the bottom of this page.

WHAT INFORMATION DO WE COLLECT?

Ninyes collects the following information:

  • First and last name

  • Email address

  • Phone number

  • Postal address

  • Billing and invoicing information

  • Possible receivables or refunds

  • Shipping information and delivery status

  • Purchases on this site (product and value)

  • Selected payment method

  • Possible use of discount or campaign codes

  • Sales account and sales settlement information, including the products you have sold

  • Subscription to direct marketing

  • Possible communication with us

We may also process information about your interaction with our emails (such as whether the email is opened and which links are clicked in the email).

Analytical data may include, for example, the following information:

  • IP address

  • Device type

  • Operating system

  • Visit time

  • Search terms used on our website

  • Browser type and version

  • Website browsing information

  • Cookie identifiers

  • Language settings

HOW DO WE COLLECT THIS INFORMATION?

You provide most of the information we collect directly to Ninyes. We collect and process information when:

  • You register for a service, sell, or place orders for any product.

  • You voluntarily complete a customer survey or provide feedback.

  • You use or browse the website, sign up for newsletters, or interact with us through email, social media, or other channels.

HOW DO WE USE YOUR INFORMATION?

Our company collects your information so that we can:

  • Process your purchases and sales and manage your account.

Send you emails, such as those about your listed items, purchases, or offers.

By accepting the use of our website and online store, you also accept that Ninyes will share your information with our partners:

  • Google Analytics collects analytics data and reports on visitors' usage to help us improve our services and provide targeted content. See more information in Google's privacy policy.

  • Shopify is the provider of the online store platform and helps us develop and improve our services. See more information in Shopify's privacy policy.

When Ninyes processes your order, it may send your information and use the information received from financial institutions, such as credit card providers and credit reporting agencies, to prevent fraudulent purchases.

HOW DO WE STORE YOUR INFORMATION?

Ninyes stores your information securely primarily within the European Economic Area. However, we have service providers in several geographical regions. Therefore, we or our service providers may transfer or use personal data outside the European Economic Area.

We ensure that customers' personal data receive adequate protection in areas where they are processed. We do not keep personal data longer than legally permitted and necessary for the purposes defined above. The retention period depends on the nature of the information and the purposes of processing. Therefore, the maximum period may vary depending on use. The retention periods correspond to periods that we need the information for accounting, claims handling, internal reporting, or reconciliation purposes.

WHAT ARE YOUR DATA PROTECTION RIGHTS?

We want to ensure that you are aware of all of your data protection rights. Every user has the right to:

  • The right to access - You have the right to request our company for copies of your personal data. We may charge you a small fee for this service.

  • The right to rectification - You have the right to request that our company correct any information you believe is inaccurate. You also have the right to request that our company complete the information you believe is incomplete.

  • The right to erasure - You have the right to request that our company erase your personal data under certain conditions.

  • The right to restrict processing - You have the right to request that our company restrict the processing of your personal data under certain conditions.

  • The right to object to processing - You have the right to object to our company's processing of your personal data under certain conditions.

  • The right to data portability - You have the right to request that our company transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you want to exercise any of these rights, please contact us by email: home (at) ninyes.com

MARKETING

You have the right to object to us using your personal data for direct marketing purposes by contacting us or using the unsubscribe option provided in our newsletter.

COOKIES

Cookies are text files that are placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our website, we may collect information from you automatically through cookies or similar technology.

For more information, please visit: allaboutcookies.org.

HOW WE USE COOKIES?

Ninyes uses cookies in several ways to enhance your experience on our website, including:

  • Keeping you logged in

  • Understanding how you use our website

  • Improving and customizing our website based on our customers' preferences

  • Targeting and optimizing advertising

  • Integrating social media accounts into our website.

WHAT COOKIES DO WE USE?

There are several different types of cookies, but our website uses the following:

  • Functionality - Our company uses these cookies to recognize you on our website and remember your previously selected settings. These may include your preferred language and location. We use both first-party and third-party cookies.

  • Advertising - Our company uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed, as well as information about your browser, device, and IP address. Our company occasionally shares some limited information from these data with third-party partners for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on browsing patterns on our website.

HOW CAN I CONTROL COOKIES

You can set your browser to reject cookies. In some cases, certain features of our website may not function as a result.

OTHER SITES' PRIVACY PRACTICES

The Ninyes website and online store contain links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

CHANGES TO THESE PRACTICES

Our company regularly reviews our privacy policy and will inform about any updates on this website.

CONTACT US

If you have any questions about our privacy policy, please contact us.

Ninyes Oy
Veneentekijäntie 18 B
00210 Helsinki
FINLAND

Controller:

Ninyes Oy
Veneentekijäntie 18 B
00210 Helsinki
FINLAND

Register name: Ninyes customer register

Send us an email: home@ninyes.com

Last updated: January 15, 2021